British Airways and American Airlines - Reuniting a Family for Thanksgiving
Along with our friend and partner American Airlines, we were honoured to reunite a family spread across the world in time for Thanksgiving. Siblings Caralyn, Stephanie, Joe and Stephen surprised their parents back home in Chicago for the holidays.
British Airways, American Airlines, and Iberia formed the transatlantic joint venture in 2008, with Finnair joining in 2013.
An unforgettable honeymoon surprise - British Airways
Hanna and Tom didn’t get to go on the honeymoon they planned. See how their #holiday to New York turned in to the trip of a lifetime.
Hannah #surprises her husband Tom.
British Airways Reunites Couple Living 10,000 Miles Apart
When a family emergency meant married couple Lisa and Hayley were forced to live on opposite sides of the world, British Airways stepped in to reunite the couple with the trip of the lifetime, with a very special passenger on board.
British Airways: Fuelled by Love
Our journey in India began in 1924. We’ve grown together, soared great heights and touched the skies. Yet the bond grows stronger. See how a British Airways crew member falls in love with India and forms a deep bond with India that is #fuelledbylove. To find out more visit:
British Airways - Get Freddie for take-off!
Freddie for take-off!! Watch our baggage handlers pay tribute to former Heathrow baggage handler Freddie Mercury, to celebrate the Queen legend's birthday celebrations at Heathrow today. Our star baggage handlers have been taking professional choreography lessons learning a full routine to 'I Want To Break Free' to wow customers ahead of the launch of BOHEMIAN RHAPSODY, the new Queen movie released on October 24th.
British Airways: From one 99-year-old to another…
One 99-year-old kicked off her milestone birthday celebrations early after British Airways surprised her with a very special trip.
Mary Parsons from Malvern in Worcestershire turns 100 years old on January 1, 2019, the same year that the airline also celebrates its centenary. British Airways ambassador, Derek Tennant, surprised Mary at her ‘Friends of the Elderly’ care home in Davenham and revealed that he was taking her to Belfast to see her family.
British Airways - Fairytale in New York: A Very Kevin Christmas
British Airways whisked four deserving children (each with a parent) away for a once-in-a-lifetime festive weekend in New York City. The children were able to ‘live like Kevin’ through their exciting experiences which were inspired to follow in the footsteps of one of the world’s most famous child stars in a much-loved Christmas film.
British Airways Visit Soon
When these grandparents went to a cinema, they had no idea they'd see a film created for a very specific audience: the two of them. Visit Australia :
The music featured in the film is 'Comin Back' by Johnny Green and you can get it for free here
British Airways - 10,000 Mile Magic: The Journey of a Lifetime Down Under
We waved our magic wand for the 100th time to take Cheryl on the trip of a lifetime to surprise her uncle on his wedding day in Australia. Cheryl was diagnosed with brain cancer in 2016 and her uncle Ben, flew from Melbourne to be by her side, now it is her turn to support him on his big day.
British Airways - Hurricane's Journey to London
We stepped in this week to fly a special four-legged friend to the UK to receive an ‘Animal OBE’ on Friday 4th October. When we heard that ex-US Secret Service dog, Hurricane, had been awarded a PDSA Order of Merit, we pulled out all the stops to fly him in style to the awards ceremony at The House of Lords.
Joe’s First Flight Back
British Airways stepped in to help customer, Joe Dowd on a milestone journey from Heathrow to Dublin. Though not a long journey, it was a very important one for 47-year-old Joe as it was his first flight since he suffered a life-changing brain injury in 2014, which left him with significant physical and cognitive challenges.
British Airways: Royal Navy Officer Pulls Off The Ultimate Proposal
With Valentine’s Day just around the corner British Airways helped a Royal Navy hero pull off the proposal of a lifetime. Lieutenant Lee Colthart popped the question to his girlfriend, Lydia Ayto, in the Caribbean.
British Airways - Love is in the Air
Love was in the air when one of our customers, Phil Reynolds proposed to his girlfriend Bethan, ahead of their flight to Milan. Terminal 5 is particularly sentimental to the couple who travelled long distance whilst Bethan was based in China. Here's how we made their proposal unforgettable with a little help from Heathrow Airport.
British Airways - BA Magic: 100 Acts of Kindness
In our centenary year, we pledged to complete '100 Acts of Kindness' for our customers - here's a look back at just some of these special moments.
British Airways - BA launches BA Magic 100
#BAMagic100 will see the airline thank its customers by surprising them with 100 acts of kindness throughout its Centenary year.
British Airways - A Valentine's Day Surprise
To celebrate Valentine's Day, we have been sharing the love with our customers with a very special thank you at New York's JFK airport, including upgrades from World Traveller to Club World.
British Airways Safety Video Sequel - The Director's Cut
It’s back! After the success of last year’s safety video Chabuddy G returns with a star-studded sequel in partnership with Comic Relief!
You can see the new video on board from late July on short haul routes and beginning of August on long haul routes.
For more information visit:
British Airways Visit Soon Reunion
Three years ago Esme’s family moved to Australia. Esme loves everything about Australia, but one thing is missing from her amazing life. Watch what happened when British Airways made a family reunion a dream come true. Don’t forget we fly daily to Sydney from London Heathrow. You can book your trip here:
British Airways India - Wings to a dream
What can be more beautiful than a dream coming true? See how British Airways and Boeing made the dreams come true for these grandchildren and their grandparents.
British Airways teams up with David Walliams for Red Nose Day 2017
For Red Nose Day, David Walliams dressed as British Airways’ customer service representative ‘Dave’, to surprise customers in Heathrow T5. Filmed undercover, here are some of the best bits.
Celebrities Emma Bunton and Tom Daley also took part – watch the full compilation video, as well as their individual films, on our YouTube page.
Red Nose Day takes place March 24, 2017 and the airline would like to thank its customers and staff for raising £15 million for the charity over the past seven years.